Legal and Regulatory

DCQ Legal Ltd is a private company limited by shares incorporated in England with Company Number 11240569. Its registered office is at Fourth Floor, 30 Broadwick Street, London W1F 8LX, United Kingdom. DCQ Legal is authorised and regulated by the Solicitors Regulation Authority in England, with registration number 648225.

The Firm’s VAT registration number is 291 4487 77.

Use of website

Copyright in the contents of the website is owned by DCQ Legal Ltd. You may read the contents and make copies for your own use. You may also print any publications in this website so long as each copy is a complete copy, no amendment is made to it and it is for use only within your organisation. Any other storage, copying, transmission, or distribution of the content of this website is prohibited without the prior written consent of DCQ Legal Ltd.

Disclaimers

The information on this site about legal matters is provided as a general guide only and should not be relied on as a substitute for specific legal advice. We do not guarantee that the information is accurate. We do not endorse and are not responsible for the content of external internet websites that link to this website or which are linked from it. You agree that you are using this website entirely at your own risk and we accept no responsibility whatsoever, and hereby exclude to the fullest extent permissible by law, liability for any loss or damage (including without limitation direct, indirect, incidental or consequential loss, loss of profits and other economic loss of any kind) which may be caused to you, your computer equipment, or to any third party using this website, save to the extent that any person suffers death or personal injury as a result of our negligence. We are not responsible for any loss or damage caused by the temporary interruption of this website due to faults or circumstances outside of our control. You should take legal advice on any particular matter. If you require advice, please get in touch with us using the details given on the Contact Us page of this website.

Advertising

The website is not intended to be an advertisement for legal services or solicitation of clients.

Complaints’ Procedure

We want to give you the best possible service. However, if at any point you become unhappy or concerned about the service we have provided, then you should inform us immediately, so that we can do our best to resolve the problem.

In the first instance it may be helpful to contact the person who is working on your case to discuss your concerns and we will do our best to resolve any issues at this stage. If you would like to make a formal complaint, then you can read our full complaints’ procedure here. Making a complaint will not affect how we handle your case.

The Solicitors Regulation Authority can help you if you are concerned about our behaviour. This could be for things like dishonesty, taking or losing your money or treating you unfairly because of your age, a disability or other characteristic. You can raise your concerns with the Solicitors Regulation Authority here: http://www.sra.org.uk/consumers/problems/report-solicitor.page

The Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. They will look at your complaint independently and it will not affect how we handle your case. Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman within six months of receiving our final written response to your complaint and within six years of the act or omission about which you are complaining occurred (or no more than three years from when you should reasonably have known there was cause for complaint).

If you would like more information about the Legal Ombudsman, please contact them by visiting their website (www.legalombudsman.org.uk), call them on +44 (0)300 555 0333, email them on enquiries@legalombudsman.org.uk or mail them on PO Box 6806, Wolverhampton, WV1 9WJ, United Kingdom.

Service

The Firm does not accept service by email of court proceedings, other processes or formal notices of any kind without specific written agreement.

Governing law

This legal notice and all issues regarding this website are governed by the law of England and Wales.